ISO 21001:2018 Educational Organisation Management System. This standard aims to guide educational institutions in setting up effective policies and procedures to ensure their offerings meet the needs of various stakeholders, including learners, teachers, staff, and other beneficiaries.

The standard emphasizes:

• Interaction Management: It specifies the required interactions between the organization and its stakeholders to ensure that their needs are met.

• Applicability: It is applicable to all types and sizes of educational organizations, regardless of the specific products and services they offer.

• Focus: The focus is on ensuring that the management system supports the delivery of knowledge through teaching, training, or research.