ISO 9001 is part of the ISO 9000 family of standards, which are designed to help organizations ensure they meet customer and regulatory requirements while enhancing customer satisfaction. The standard provides a framework for a quality management system (QMS) that involves:

1. Customer Focus: Understanding and meeting customer needs and expectations.

2. Leadership: Establishing a clear direction and objectives.

3. Engagement of People: Ensuring that all employees are involved and competent.

4. Process Approach: Managing activities as processes to improve efficiency.

5. Improvement: Continuously enhancing the QMS and its performance.

6. Evidence-Based Decision Making: Making decisions based on data analysis.

7. Relationship Management: Managing relationships with all stakeholders to sustain success.

Organizations that achieve ISO 9001 certification demonstrate their commitment to quality management and are often better positioned to meet customer needs and stand out in competitive markets.